Terms & Conditions

Cape Cod Linen Rental Policies

 

Billing & Payments:
  • Payment is required at the time you place your Cape Cod linen rental order.
  • All orders placed online require prepayment by credit card (Paypal, Master Card, VISA, Discover, or American Express).
  • Orders placed by phone can also be prepaid by check or money order.  If you pay by check or money order, we also require a credit card number on file as a security measure in the event of lost or damaged linens.
  • Additions to your order are subject to inventory availability.
  • All Cape Cod linen rentals are billed by the week. If you are staying less than a full week, the full week rate applies. If you are staying for multiple weeks, discounts will apply provided you are using the same linens that were originally rented. Please see the below chart for further explanation:

1 – 8 days = 1 week rental rate
9-15 days = 2 week rental rate
16-22 days = 3 week rental rate
23-29 days = 3 week rental rate (fourth week free)

Cancellations/Refunds/Credits:

• Cancellations of Cape Cod linen rentals received at least 3 days prior to your arrival will be fully refunded. Cancellations made after that time will be refunded only at the discretion of management.
• If you leave Cape Cod earlier than expected, or if you find upon arrival that the linens you rented are not needed, no refunds or credits will be issued.

Missing or Damaged Items:

Any missing or damaged rental linens are subject to additional charges (listed below) to the credit card on file. Please do not use hand towels or facecloths as cleaning rags.

Laundry Duffle Bags – $27.75,  King Sheet Set – $65.00,  Queen Flat or Fitted Sheet – $21.50,  Full/Double Flat or Fitted Sheet – $19.75,  Twin Flat or Fitted Sheet – $15.00,  Pillowcase – $4.50,  King Blanket – $50.00,  Full/Queen Blanket – $40.00,  Twin Blanket – $35.00,  Bath Towel – $7.75,  Hand Towel – $4.00,  Facecloth – $2.50,  Bath Mat – $6.75,  Beach Towel – $15.00.

 
The Furies Linen Rentals of Cape Cod assumes no responsibility and/or liability for any injury and/or accident due to the use or misuse of any rental item.
 
NOTE: You do not need to launder the rental linens prior to their return. Please return the items in The Furies tote bags.
 
The Furies Linen Delivery and Pick-Up Service

• The Furies will deliver rental linens to your rental address and pick them up at the end of your stay for a $20 total fee. This service is offered in the following towns:

  • Truro
  • Wellfleet
  • Eastham
  • Orleans
  • Brewster
  • Chatham
  • Harwich
  • Harwich Port

• We guarantee that your Cape Cod linen rental order will be delivered by 6 pm on the date you specify as your arrival.(We cannot guarantee a 6 pm delivery time for Lieutenant Island or for orders placed on the same day as arrival). The linens will be left outside the door in our tote bags.
• All rental linens must be packed into their tote bags and left outside the door of your Cape Cod vacation home rental, ready for pick-up by 9:45 a.m. on the day of your scheduled departure.

Customer Pick-up Option
  • Customers vacationing in Truro, Wellfleet or Eastham have the option of Self Pick-up and Return of your Linen Order from The Furies Linen Rental office in Wellfleet. You can choose this option at the time you place your order.
  • Vacationers in Provincetown must Self Pick-up and Return their Linen items. We do not offer delivery to Provincetown.
  • If your delivery and pick-up service is not prearranged at the time you place your order and you wish to add it then you must call at least 1 day ahead of your arrival or departure day as we need advance notice to add your address to our delivery/pick-up route.  Our fee for delivery and/or pick-up is $10 each way.
  • On your arrival day, pick-up your Rental Order at The Furies office located at 2393 U.S. 6 in the Cove Corners Shopping Center next to Dunkin Donuts, the Wellfleet Post Office, and the WHAT Theater.
  • If you arrive after business hours, we will leave your linens in tote bags outside our office in our after-hours bin with your name clearly marked on your items. Be sure to check your tags to determine the number of bags you will be retrieving from our bin.
  • All rental linens must be returned to our office by 10:30 AM on the day of your departure. Late returns are subject to a $50 late fee.
  • If you return rental linens when the office is not open, you can leave the linens in the bin outside of our office.